Housekeeping, laundry and maintenance workspaces
Each service team gets its own workspace with only its own queue. Requests arrive from guest room portals or from reception events such as a check-out, and completing a task updates the room's status so reception always sees the truth.
Housekeeping
Rooms appear as tasks: dirty after check-out, cleaning in progress, then ready for sale.
- Room status automation on check-out
- Cleaning task queue per shift
- Completion recorded with the staff member
Laundry and mini-bar
Guest laundry requests and mini-bar consumption are logged, priced and posted to the folio.
- Laundry request list with status
- Mini-bar items charged to the stay
- Consumption drawn from hotel stores
Maintenance
Guests and staff can report a fault against a room; the maintenance workspace tracks it to resolution.
- Fault reports with room context
- Status tracking to completion
- History kept per room
Step-by-step guides
Frequently asked questions
- Do housekeeping staff see guest bills?
- No. Each service role sees only its own task queue.
- Can guests report a problem themselves?
- Yes, from the maintenance section of the room QR portal.
Related pages
See it running in your own venue
Start free, or open the interactive demo first.