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KitchenOperations

A Kitchen Workflow That Actually Works on a Busy Night

New, Preparing, Ready — a three-column kitchen board with accept, reject, and ready timestamps.

March 10, 20267 min readBy The ScanServe Team

Most kitchen displays are just order lists. ScanServe models the real production flow: an order lands in NEW, the chef accepts or rejects it, moves it to PREPARING, and marks READY when plated. Every transition is timestamped and the waiter is notified the second a plate is ready.

Rejections capture a reason so the front-of-house can inform the guest without a phone call to the pass. Sound alerts and a print job to the kitchen printer fire automatically.